Choose Your Protection Plan
Flexible backup solutions designed for businesses of all sizes. All plans include encryption, scheduled backups, and 24/7 monitoring.
Basic
Perfect for file and folder protection across Windows, Linux, and MacOS
- Files & Folders Backup
- Custom Schedules
- Custom Exclusions
- Custom Retention
- Remote Management
- MySQL Support
Disk Image
Full system recovery with complete disk and partition backups
- Everything in Basic
- Full Disk Images
- Partition Backups
- Incremental Backups
- Restore as VMDK
- Bare Metal Recovery
Hyper-V
Enterprise VM protection for all Hyper-V versions including 2016+
- Everything in Basic
- Hyper-V VM Backup
- Guest-Level Backups
- Application-Aware
- VM Restore
- Cross-Platform Support
Advanced
Complete protection suite with all features included
- All Features Included
- Microsoft SQL Server
- MySQL & MongoDB
- Microsoft 365
- VMware ESXi
- Priority Support
Enterprise-Grade Backup Features
Powered by cutting-edge technology with local SA hosting
AES-256 Encryption
Military-grade encryption protects your data at rest and in transit. Your encryption keys remain under your control.
Incremental Forever
Advanced chunking technology with client-side deduplication. After the first backup, only changes are uploaded.
Automated Schedules
Set custom backup schedules with flexible retention policies. Backups run automatically without user intervention.
Real-Time Monitoring
Receive instant alerts for backup failures or issues. Monitor all devices from a centralized web dashboard.
100Gbit SA Peering
Ultra-fast backup speeds with direct peering to major SA ISPs. Your data stays local for compliance and performance.
Flexible Recovery
Restore individual files, folders, or entire systems. Recover to physical hardware, VMs, or directly to the cloud.
Compare All Backup Plans
Find the perfect protection level for your business needs
| Features | Basic | Disk Image | Hyper-V | Microsoft SQL | Advanced |
|---|---|---|---|---|---|
| Files and Folders | |||||
| Disk Image Backup | - | - | - | ||
| Hyper-V Virtual Machines | - | - | - | ||
| Microsoft SQL Server | - | - | - | ||
| MySQL Database | |||||
| Windows System State | |||||
| VMware ESXi Support | - | - | - | - | |
| Microsoft 365 Backup | - | - | - | - | |
| Custom Schedules | |||||
| Custom Retention Policies | |||||
| Remote Management | |||||
| AES-256 Encryption | |||||
| Starting Price | R175/mo | R225/mo | R225/mo | R225/mo | R225/mo |
| Order | Order | Order | Order | Order |
Cloud Backup Features
Comprehensive protection for all your critical systems, applications, and data
Files and Folders
Easily protect files and folders in Windows, Linux, and MacOS. Custom schedules, exclusions, retention policies, and VSS snapshots for open files. Supports wildcards and regular expressions.
Disk Image Backup
Protect entire disks and partitions on Windows and Linux for full system recovery. Restore your system to physical hardware, VM, or the cloud with bare metal recovery capabilities.
Microsoft 365
Protect Outlook, OneDrive for Business, SharePoint, and Teams files with domain or user-level backups. Restore to original O365 account, custom cloud location, or to local storage.
Microsoft SQL Server
Protect SQL Server 2005 and above, including SQL Server 2019. Application-aware backups ensure database consistency and support for transaction log backups.
Hyper-V Virtual Machines
Protect all versions of Hyper-V running on Windows Server, including Windows Server 2016 and newer. Guest-level and application-aware backups with agentless VM protection.
VMware ESXi
Protect VMware vSphere environments - both free and paid ESXi licenses. Full VM backups with Changed Block Tracking (CBT) support for efficient incremental backups.
MySQL Database
Protect MySQL databases with consistent backups using mysqldump integration. Support for all MySQL versions with automatic compression and encryption.
MongoDB Database
Protect MongoDB databases with no additional spool space required. Support for both self-hosted and cloud-hosted MongoDB services including MongoDB Atlas and AWS DocumentDB.
Exchange Server
Protect Exchange Server 2007 and above, including 2019. Application-aware backups ensure mailbox database consistency with support for transaction logs.
Windows System State
Backup System State .vhd files including Active Directory, Registry, Boot Files, COM+ registration, and system files for complete Windows Server protection.
Synology NAS
Securely protect files, folders, and settings for Synology DSM 6 and 7. SPKs easily integrate with the Synology package center for seamless backup management.
Application-Aware Writer
Backup files in applications that utilize a VSS writer including QuickBooks, Sage, MYOB, and other business-critical applications for consistent data protection.
Frequently Asked Questions
Everything you need to know about our cloud backup services.
Cloud backup securely stores your files, folders, or full systems in a remote cloud location to protect against data loss, theft, or disaster. Data is encrypted and transferred over secure connections to our South African data centres.
Yes, you can back up individual files or create full system images for complete disaster recovery, including your operating system and applications. This flexibility ensures protection at the level you need.
All data is encrypted locally with AES-256 encryption before upload, during transmission, and whilst stored in the cloud. Your encryption keys remain under your control, ensuring complete privacy and security.
Yes, backups are stored in our South African data centres with 100Gbit peering for optimal performance. This ensures your data remains local for compliance with POPIA and other regulations.
Absolutely. Our backup platform supports multiple devices, servers, and users with centralised management and role-based access controls. Perfect for SMBs and enterprises alike.
Yes, backups are fully automated. You can set daily, weekly, or custom schedules with retention policies to meet your compliance or recovery needs. Set it and forget it.
We support application-aware backups for Microsoft SQL Server, MySQL, MongoDB, and Exchange Server to ensure reliable recovery without data corruption or downtime.
Our system provides detailed reporting and instant alerts for backup failures or issues via email, allowing you to take corrective action quickly and maintain protection continuity.
Yes, all backups can be monitored and managed via a central web interface, giving you real-time visibility into backup status, storage usage, and device health from anywhere.
Our backup solution supports Windows, Linux, and macOS. Additional support for virtual machines (Hyper-V, VMware), NAS devices, and Microsoft 365 is also available.
You can restore individual files, folders, or full system images. Disk images can be recovered to physical hardware, virtual machines, or cloud environments for maximum flexibility.
Yes, you can start small and scale your storage as your data grows. Additional storage is available on demand with no downtime or complex migrations required.
Our Advanced plan includes Microsoft 365 backups, protecting email, contacts, calendars, OneDrive, SharePoint, and Teams data with domain or user-level backup options.
Our backup system lets you roll back to clean restore points from before the attack, helping you recover quickly from ransomware or data corruption without paying ransoms.
Yes, our support team is available to assist with setup, monitoring, and recovery. Local South African support ensures fast response times when you need help most.
We accept EFT, Visa, Mastercard, PayPal, SnapScan, Apple Pay, and Samsung Pay, providing flexible payment options for businesses and individuals across South Africa.
Ready to Protect Your Data?
Join hundreds of South African businesses trusting Rackzar for secure, reliable cloud backups with local hosting and support.