More than just a hosting company. We're your infrastructure partner.

Rackzar provides IAAS hosting, VPS, dedicated servers, email hosting, Proxmox subscriptions and managed infrastructure backed by South African support. The range runs from a single cPanel account through Linux and Windows VPS to fully dedicated hardware and private Proxmox clusters, so you can start small and move up without changing providers.

Our head office is located in Maitland, Cape Town. Infrastructure runs from carrier-neutral data centres in both Cape Town and Johannesburg, and the entire support team is based in South Africa. No outsourced call centres and no timezone gap between you and the people who can fix things.

Yes, and it has been since 2019. There is no venture capital and there are no outside shareholders, which means no growth targets that quietly turn into oversold nodes and thinner support. We answer to clients rather than investors.

Small businesses, enterprises, IT companies and software providers. In practice that splits two ways: SMEs who want infrastructure that punches above its price without hiring a sysadmin, and MSPs and agencies running workloads across dozens of client accounts who need a platform they can scale on.

Yes. Alongside South Africa we serve many clients in Botswana, Kenya and Nigeria. Hosting stays in our South African facilities, which is usually the point: for traffic originating anywhere in southern Africa, a local server is dramatically closer than a European or US one.

We are an official cPanel partner, an authorised Proxmox reseller and a member of AFRINIC, the Regional Internet Registry for Africa. On hardware we run Juniper and Arista networking with Supermicro, Dell and ASRock Rack servers. We are also a member of EWASA, the EPR Waste Association of South Africa, for responsible e-waste recycling.

Yes. We own the hardware and operate our own autonomous system, AS329206, with more than 400Gbit of peering capacity across South African internet exchanges and three independent upstream carriers. Nothing is resold from a third party platform, which is why we can answer questions about your server rather than escalating them. See how the network is built.

Six points of presence across two cities. In Johannesburg: Xneelo JHB1 in Midrand, Africa Data Centres JHB2 in Samrand (Tier IV certified) and Teraco JB1 in Isando. In Cape Town: Africa Data Centres CPT1 in Diep River, NTT CPT2 in Bellville and Teraco CT1 in Rondebosch. All are carrier-neutral Tier III or Tier IV facilities. Full facility detail.

Nothing, as far as your server is concerned. Our facilities carry N+1 or 2N power with UPS systems and on-site generators holding 72 to 96 hours of autonomous runtime, backed by fuel supply contracts. Grid interruptions are a problem for your office, not for your infrastructure.

Yes. Your data sits on hardware we own, in South African facilities, on a South African network. That keeps your POPIA position simple, because cross-border transfer conditions stop being a question you have to answer. It also means latency to local users measured in single-digit milliseconds rather than the 150ms-plus typical of European or US hosting.

A 99.9% uptime SLA across the platform, underwritten by redundant routing with no single points of failure, N+1 power and cooling at every facility, and three separate upstream carriers on the network side. Losing any one carrier still leaves two fully redundant paths.

Technical support runs 24/7/365 by ticket through the help desk, by email to support@rackzar.com, or on 087 550 1553. Sales and account queries run Monday to Friday, 07:30 to 18:00 SAST. Tickets go to engineers, not a first-line AI-Bots, so you should not have to explain your setup twice.

In most cases, yes. We handle migrations from cPanel, from other VPS providers and from existing virtualisation platforms, including Proxmox migrations. Send us what you're currently running and we'll tell you honestly what the move involves before you commit to anything.