Choose Your ProMail Plan
Professional email hosting with enterprise-grade security
Basic
For professionals or businesses seeking essential services and self-sufficient domain/account management.
- 8GB upgradable to 25GB
- 250 messages/day (upgradable to 1000)
- 99.9% SLA uptime guarantee
- POP, IMAP, SMTP & Webmail
- Antispam and Antivirus
- SSL/TLS Encryption
- GDPR compliant
- Secure Webmail access
- CardDAV and CalDAV
- Zoom Integration
- Calendar and Tasks
- Daily backups (15-day retention)
- Mail Time Machine
- Email Archive (R90/mo add-on)
Standard
Designed for seamless collaboration, offering advanced features and synchronized accounts.
- 8GB upgradable to 50GB
- 1000 messages/day included
- 99.9% SLA uptime guarantee
- POP, IMAP, SMTP & Webmail
- Antispam and Antivirus
- SSL/TLS Encryption
- GDPR compliant
- Custom logo in Webmail
- CardDAV and CalDAV sync
- Zoom Integration
- Calendar and Tasks
- Up to 10 canned messages
- Daily backups (15-day retention)
- Mail Time Machine
- Email Archive (R90/mo add-on)
Enterprise
Tailored to advanced communication needs with comprehensive security policies and suite-wide tools.
- 8GB upgradable to 100GB
- 1000 messages/day (up to 5000)
- 99.9% SLA uptime guarantee
- POP, IMAP, SMTP & Webmail
- Microsoft® Exchange ActiveSync
- Antispam and Antivirus
- SSL/TLS Encryption
- GDPR compliant
- Custom logo in Webmail
- CardDAV and CalDAV sync
- Zoom Integration
- Calendar and Tasks
- Up to 20 canned messages
- Two-Factor Authentication (2FA)
- Advanced IP restrictions
- Daily backups (15-day retention)
- Mail Time Machine
- Account takeover protection
- Email Archive (R90/mo add-on)
Multilevel protection
Active Antispam and Antivirus protection consists of 3 commercial / third-party engines to protect emails.
Added to this is an algorithm for calculating the reputation of the sender IP capable of assigning a positive or negative score to the overall evaluation of the message.
The sensitivity of the filter can be customized on 4 calibration levels.
Three third-party commercial engines dedicated to email protection
Security policies
The Email Security solution integrated in ProMail allows you to set and define numerous security policies in order to adapt them to the specific needs of a company or a group of users.
For example, it is possible to enable two-factor authentication (2FA) on all users and only for a group of users to enable conditional access to emails only if they connect from trusted IPs.
Main security policies available
Frequently Asked Questions
Everything you need to know about our ProMail email hosting services.
ProMail is a professional email hosting service that provides business-grade email with your domain name. It includes advanced security features, spam protection, and reliable 99.9% uptime guarantee.
ProMail includes SSL/TLS encryption, three commercial antispam and antivirus engines, DKIM/SPF/DMARC signatures, two-factor authentication (2FA), account takeover protection, and full GDPR compliance to keep your email communications secure.
Yes! ProMail supports IMAP, POP3, SMTP, and Exchange ActiveSync (Enterprise plan), allowing you to access your email on any device including smartphones, tablets, and desktop clients like Outlook, Thunderbird, and Apple Mail.
All plans include 8GB base storage. You can upgrade to 25GB (Basic), 50GB (Standard), or 100GB (Enterprise) mailboxes depending on your plan and business needs.
Yes, automatic backups are performed nightly at midnight and stored for 15 days. You can restore accidentally deleted emails using our Mail Time Machine feature, allowing you to travel back in time to recover any lost data.
Basic plans include 250 messages per day (upgradable to 1000). Standard plans include 1000 messages per day. Enterprise plans include 1000 messages per day (upgradable to 5000) depending on your business needs.
Absolutely! ProMail allows you to use your own domain name for a professional email address like yourname@yourcompany.com. You can also manage multiple domains under one account.
Our secure webmail interface includes email management, contact management, calendar integration, task lists, canned messages (Standard & Enterprise), custom branding options, and Zoom integration for seamless video conferencing.
We guarantee 99.9% uptime with our Service Level Agreement (SLA), ensuring your email is always available when you need it. Our infrastructure is monitored 24/7 for maximum reliability.
Yes! You can upgrade your ProMail plan at any time to access more storage, features, or higher sending limits as your business grows. Upgrades are seamless with no data loss or downtime.
Yes, all ProMail plans include technical support to help you with setup, configuration, migration, and any issues you may encounter. Our support team is ready to assist you.
CardDAV and CalDAV (available in Standard & Enterprise) allow you to synchronise your contacts and calendars across all your devices. This ensures your team stays organised and connected wherever they work.
ProMail uses three commercial antispam and antivirus engines plus an IP reputation algorithm to protect your mailbox. The sensitivity can be customised across 4 calibration levels to match your needs, protecting against ransomware, phishing, trojans, and bulk email.
Yes! We can help you migrate from any email provider including Gmail, Office 365, or other hosting services. Our team will assist with the migration process to ensure a smooth transition with no data loss.
Account Takeover Protection (Enterprise plan) monitors mailbox access for anomalous behaviour and alerts you to potential security threats. You'll be notified if suspicious activity is detected or if email forwarding to external addresses is set up.
Yes, ProMail is fully GDPR compliant. Your data is stored securely, and we follow strict data protection regulations to ensure your business meets all compliance requirements for handling email communications.
