Our South African Datacentres
Tier III & IV certified facilities providing 99.995% uptime with complete redundancy and load-shedding protection
Understanding Data Center Tier Classifications
Rackzar exclusively partners with Tier III and Tier IV facilities — the highest standards available in South Africa.
These data centers feature fully redundant infrastructure with independent power and cooling systems, ensuring your services remain operational even during critical component failures.
Tier IV facilities provide 96 hours of autonomous operation with complete fault tolerance through 2N or 2N+1 redundancy, while Tier III facilities offer N+1 redundancy with concurrent maintainability.
| Specification | Tier I | Tier II | Tier III | Tier IV |
|---|---|---|---|---|
| Uptime Guarantee | 99.671% | 99.741% | 99.982% | 99.995% |
| Annual Downtime | <28.8 hours | <22 hours | <1.6 hours | <26.3 minutes |
| Redundancy Level | None | Partial N+1 | Full N+1 | 2N / 2N+1 |
| Concurrent Maintenance | No | No | Yes | Yes |
| Power Backup | N/A | N/A | 72 Hours | 96 Hours |
| Fault Tolerance | No | No | No | Yes |
Our Data Center Portfolio
Strategic locations across South Africa's major metropolitan areas
Africa Data Centre JHB2
Africa Data Centres' purpose-built flagship Tier IV facility in Johannesburg, known as the Samrand Data Centre, provides top-tier security and reliability, making it ideal for demanding financial service organizations and is trusted by two of South Africa's large banks. JHB2 data centre boasts complete redundancy in power and cooling components, robust physical security, and seamless scalability for future expansion. As with all Africa Data Centres, the Johannesburg facility operates on a fully carrier- and cloud-neutral basis.
Teraco JB1 Campus
Strategically located in Ekurhuleni, the greater Johannesburg Metropol's trade and industry hub, the Isando Campus is strategically positioned to serve the local and African market as the connectivity and interconnection hub for cloud, content, and connectivity. Teraco's Isando Campus provides the cloud on-ramps for Amazon, Google, Huawei, Microsoft's Azure, Oracle Cloud. Direct access to NAPAfrica & JINX Internet Exchanges, 250+ ISPs and CDN Providers.
Xneelo JHB1 Facility
Xneelo's data centre, established in 2013, ensures robust connectivity by utilizing diverse and redundant fibre routes linked to a 10Gbps fibre ring. The facility maintains multi-homing through EOH-NS, Metrofibre Networx, JINX, and NAPAfrica. For continuous operation, the data centre employs a 2N fully redundant power system with physically-separated A+B feeds. In the event of utility power loss, the facility can operate indefinitely thanks to diesel generators. To support this, the data centre can store up to 53,000 litres of fuel, with a proactive refueling strategy in place to ensure tanks are replenished well before depletion.
Africa Data Centre CPT1
State-of-the-art, carrier-neutral data center in Cape Town addresses the increasing demand for cloud-based services in Southern Africa. The current facility offers 1,800 square meters of secure rack space with 5.5 MW of power. Over 6,000 square meters and 25 MW of power capacity. This data centre hosts large Hyperscaler Clients Connected through fiber routes of major carriers, the center hosts internet exchanges independently operated by INX-ZA facilitating quick and cost-effective peering among connected members in different data centers.
Teraco CT1 Facility
Located in the commercial heart of Rondebosch, Cape Town – Teraco's first vendor-neutral colocation facility, CT1, set the benchmark for service delivery and the guaranteed 99.999% uptime environmental design methodology employed by Teraco in all its subsequent facilities. 5MVA Power Capacity, N+1 Cooling and N+1 UPS Redundancy. 99.999% Uptime. Direct access to NAPAfrica & CINX Internet Exchanges, Many ISPs and CDN providers.
NTT CPT2 Underground Facility
Purpose-built and shared with Sanlam. This Datacentre is located underground in the Sanlam head office (Bellville) and Houses multiple financial service clients managed by NTT. Built in line with TIA-942 Tier 3 design principles and offers 5 Data halls, Full Power redundancy & fire suppression and 24/7 security. The DC is Connected via major fiber routes of many carriers.
Compliance Standards
Our data centers maintain the highest international certifications and compliance standards
Physical Security & Infrastructure Protection
Multiple layers of physical and operational security protect your critical infrastructure. Round-the-clock security personnel, biometric access controls, CCTV surveillance, and secure cage environments work together to safeguard your equipment and data at every level.
Biometric Access Control
Multi-factor authentication with biometric verification at all entry points. Zone-based access restriction ensures personnel only enter authorized areas with complete audit trail logging.
24/7 Security Operations
Continuous monitoring by trained security personnel with comprehensive CCTV coverage. Advanced intrusion detection systems and perimeter security across all facilities.
Redundant Power Systems
N+1 and 2N power configurations with multiple diesel generators and extended fuel reserves. Protection against South African load-shedding with 72-96 hours autonomous operation capability.
ISO 27001 Certification
Annual compliance audits ensure adherence to international information security management standards. Regular penetration testing and security assessments maintain certification status.
Advanced Fire Suppression
Multi-stage fire detection and suppression systems protect equipment without water damage. Temperature and smoke monitoring with automatic response protocols.
Infrastructure Redundancy
Critical systems feature N+1 or 2N redundancy with physically separated and independent backup paths ensuring continuous operation during component maintenance or failure.
Explore Our Network Infrastructure
Learn more about Rackzar's robust network architecture, connectivity options, and peering relationships
Frequently Asked Questions
Everything you need to know about our enterprise data center infrastructure.
We offer a 99.9% uptime guarantee for all VPS services, supported by Tier III and Tier IV data center infrastructure with fully redundant power, cooling, and network systems. Our facilities are designed to remain operational even during critical component failures.
All facilities feature redundant diesel generators and UPS systems providing 72-96 hours of continuous operation during power outages. We maintain large fuel reserves with proactive refueling agreements to ensure uninterrupted service during extended load-shedding periods.
Tier IV facilities offer the highest availability with 99.995% uptime (26.3 minutes downtime annually) and complete fault tolerance through 2N or 2N+1 redundancy. Tier III provides 99.982% uptime (1.6 hours annually) with N+1 redundancy and concurrent maintainability. Both significantly exceed standard infrastructure requirements.
Yes, all facilities operate as carrier-neutral with direct connectivity to major internet exchanges including JINX, NAPAfrica, CINX, and INX-ZA. This provides access to over 250 ISPs and CDN providers, ensuring optimal routing flexibility and network redundancy for your services.
Yes, our Teraco Isando facility provides direct cloud on-ramps to major providers including Amazon AWS, Google Cloud Platform, Microsoft Azure, Oracle Cloud, and Huawei Cloud. This enables low-latency, high-bandwidth private connections to cloud services without traversing the public internet.
Our data centers maintain ISO 27001 certification for information security management and conform to TIA-942 Tier III and Tier IV design standards. All facilities undergo annual compliance audits to ensure continued adherence to international operational standards.
We operate in strategic locations across Johannesburg (Samrand, Isando, and central business district) and Cape Town (Rondebosch and Bellville). This ensures low latency for users throughout South Africa while maintaining compliance with local data sovereignty requirements.
Multiple security layers include biometric access control, two-factor authentication, 24/7 onsite security personnel, comprehensive CCTV surveillance, perimeter monitoring, and zone-based access restrictions. All facilities undergo annual ISO 27001 compliance audits with complete visitor logging and tracking.
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Tier III and Tier IV data centres.